McLeod, Lisa Earle
Creating a Culture of Service
eMedium

A culture of service extends far beyond your customer service department. Developing a service-oriented organization or team requires clarity of messaging and operating through a lens of impact. In this course, leadership consultants Lisa Earle McLeod and Elizabeth McLeod help leaders communicate their customer-focused purpose and outline processes and policies that support these values. They share how exceptional leaders help their teams shine, and how making some small-but meaningful-changes to how you talk about money, mistakes, and even the firing of employees can make a big difference in the engagement and performance of your team.

Dieses Medium ist ein elektronisches Medium (eLearning). Sie können dieses Medium im eMedien-Portal Ihrer Bibliothek ansehen, entleihen oder vormerken.
Zum Download / Zur Anzeige

Weiterführende Informationen

Personen: McLeod, Lisa Earle Lotardo, Elizabeth (McLeod)

McLeod, Lisa Earle:
Creating a Culture of Service : LinkedIn, 2018. - 00:49:38.00

Zugangsnummer: EM-1505321043
eMedium