Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.
Weiterführende Informationen
Serie / Reihe: A Joost Effers book
Personen: Caspersen, Dana
CP 3600 C342-01
Caspersen, Dana:
Changing the conversation : the 17 principles of conflict resolution / Dana Caspersen. - New York : Penguin Books, 2015. - XVII, 247 Seiten. - (A Joost Effers book)
ISBN 978-0-14-312686-7
Allgemeine Psychologie - Buch